Mass. health IT firms seeking to bring your medical info online


The days of waiting for your medical test results or appointment information to arrive via snail mail are on their way out, if two fast-growing health IT companies in Massachusetts have a say in it.

Westborough e-records firm eClinicalWorks is growing its consumer-facing website, healow, which aims to let patients access all of their health information online. And newly public Imprivata of Lexington is aiming to ultimately become the security specialist for keeping your medical information private as it moves online.

“If your information isn’t securely kept, you’d probably rather just see it in the mail,” said Imprivata chief executive Omar Hussain in an interview.

The companies are two of the largest players in the Boston area’s booming health care tech sector.

EClinicalWorks’ healow site allows patients to access their “personal health record” — with data entered by their doctor’s office, fed in by wearable devices, or entered in themselves. The company has pledged $75 million in funding for the healow unit, which is fully owned by eClinicalWorks but operates as a subsidiary and “has been given a lot of liberty,” said eClinicalWorks chief executive Girish Navani.

Healow is currently only offered to patients whose doctors are using electronic health records systems from eClinicalWorks, but the goal is to offer healow to all doctor offices in the future, Navani said. “That’s the whole reason for creating a separate entity,” he said.

Imprivata has made its name in the health care world by helping doctors to more easily authenticate themselves when accessing patient records and other sensitive information. The company will be “looking at playing a role in the ecosystem” of securing patient information online in the future, though it doesn’t have a product to do that currently, Hussain said. “I think the biggest opportunity for Imprivata is to become the health care IT security company,” he said.

Image of stethoscope on keyboard via Shutterstock.

Kyle Alspach has worked in journalism in Massachusetts since 2005 and was one of the original staff writers at BetaBoston.
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